Privacy Policy

Last Updated: January 29, 2026

1. Information Collection

We collect information that you provide directly to us when using WareFlow services. This may include:

Personal Information

• Contact Information: Name, email address, phone number, and company name
• Account Credentials: Username and password for your WareFlow account
• Payment Information: Billing address and payment method details (processed securely through third-party payment processors)
• Profile Information: Job title, department, and other profile details you choose to provide

Usage Information

• Log Data: Information about your interactions with our service, including IP address, browser type, pages visited, and time spent
• Device Information: Information about the device you use to access WareFlow, including hardware model, operating system, and unique device identifiers
• Cookies and Tracking: We use cookies and similar technologies to track activity on our service and hold certain information

Business Information

• Inventory Data: Information about products, stock levels, and warehouse operations you manage through our platform
• Transaction Data: Records of operations, orders, and other business activities conducted through WareFlow

2. Information Usage

We use the collected information for various purposes, including:

Service Delivery

• To provide, maintain, and improve our warehouse management services
• To process transactions and manage your account
• To provide customer support and respond to your inquiries
• To send you technical notices, updates, security alerts, and administrative messages

Communication

• To communicate with you about products, services, offers, promotions, and events
• To send you newsletters and marketing materials (with your consent)
• To notify you about changes to our service

Analytics and Improvement

• To monitor and analyze trends, usage, and activities in connection with our services
• To detect, prevent, and address technical issues and security threats
• To develop new products, services, features, and functionality
• To conduct research and analysis to improve our service

Legal Compliance

• To comply with legal obligations and enforce our terms and policies
• To protect the rights, property, and safety of WareFlow, our users, and the public

3. Information Security

We take the security of your information seriously and implement appropriate technical and organizational measures to protect it.

Security Measures

• Encryption: We use industry-standard encryption (SSL/TLS) to protect data transmitted between your device and our servers
• Access Controls: We implement strict access controls to limit who can access your personal information
• Regular Security Audits: Our systems undergo regular security assessments and penetration testing
• Secure Data Centers: Your data is stored in secure, access-controlled data centers with redundant backup systems
• Employee Training: Our employees receive regular training on data protection and security best practices

Data Retention

We retain your personal information for as long as necessary to provide you with our services and as required by applicable laws. When your information is no longer needed, we securely delete or anonymize it.

Your Security Responsibilities

• Keep your account credentials confidential and secure
• Use strong, unique passwords for your WareFlow account
• Enable two-factor authentication when available
• Notify us immediately if you suspect any unauthorized access to your account

4. Information Sharing

We do not sell your personal information. We may share your information in the following circumstances:

• Service Providers: With third-party vendors who perform services on our behalf (e.g., hosting, analytics, customer support)
• Business Transfers: In connection with a merger, sale, or acquisition of all or a portion of our business
• Legal Requirements: When required by law or to protect our rights and the safety of our users
• With Your Consent: When you explicitly authorize us to share your information

5. Your Rights

You have certain rights regarding your personal information:

• Access: Request access to the personal information we hold about you
• Correction: Request correction of inaccurate or incomplete information
• Deletion: Request deletion of your personal information
• Data Portability: Request a copy of your data in a structured, machine-readable format
• Opt-out: Opt-out of marketing communications at any time

6. Cookies and Tracking

We use cookies and similar tracking technologies to enhance your experience. You can control cookies through your browser settings, though some features may not function properly if cookies are disabled.

7. Third-Party Links

Our service may contain links to third-party websites. We are not responsible for the privacy practices of these external sites and encourage you to review their privacy policies.

8. Children's Privacy

WareFlow is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13.

9. International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your information in accordance with this Privacy Policy.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date.